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 Workplace Health & Safety
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Drug Free Workplace
Refer to: Lake County Board of County Commissioners Policy Employment Policies Manual, 4.3 Drug Free Workplace and Procedure ES-4.02.01.

All Lake County employees are prohibited from using, selling, dispensing, distributing, possessing or manufacturing illegal drugs and narcotics or alcoholic beverages on County premises, work sites or in County vehicles.  

All drug and/or alcohol tests are conducted by Centra Care.

Centra Care - Mount Dora
19015 U.S. Highway 441
Mount Dora, FL 32757
Phone : (352) 383-6479
Fax: (352) 735-0309

Centra Care - Clermont
15701 State Road 50, Suite 101
Clermont, FL 34711
Phone: (352) 394-7757
Fax: (407) 200-2584
Centra Care - Leesburg
1103 N. 14th Street
Leesburg, FL 34748
Main: (352) 314-2328, Fax: (352) 314-3058


Hours of Operation (all locations)
8:00 AM to 8:00 PM Monday through Friday
8:00 AM to 5:00 PM Saturday and Sunday

Supervisor must complete the following steps:

  • Complete a Reasonable Suspicion Observation Form detailing specific observations. The form requires the name and signature of two supervisors observing the questionable behavior.
  • Report the incident to the Department Director and the Human Resources Department.
  • Remove the employee from the worksite immediately, and escort the employee to Lake County’s authorized Healthcare Provider for a drug test.
  • Present a completed Reasonable Suspicion Drug Test Form to the designated specimen collection site at the time of the test.
  • Place the employee on administration leave with pay status, until the confirmed test results are obtained.

Drug Free Workplace Policy Flier

Online PowerPoint Presentation will be posted soon for all employees covering substance abuse in the workplace and how to recognizing signs of abuse.

Property & Liability

Florida Automobile Liability Identification Card               

“What do I do if I’m in an automobile accident with a County vehicle?”

During a Property & Liability claim, it is important that the manager/supervisor and employee communicate with one another to ensure that all information is obtained concerning the claim.  The Human Resources Department is always available to answer questions or provide guidance concerning Property & Liability policies and procedures. 

  1. Employee - All Lake County employees are required to immediately report to their Supervisor any incidents involving damage to Lake County property.  The employee must not admit liability or offer a settlement in situations when damage is made to citizen(s) property.

  2. Management/Supervisory- Supervisors will immediately complete the property damage reports for incidents involving damage to Lake County or citizens’ property.

Property & Liability Reports

Property & Liability reports can be obtained from the Lake County intranet, either through the “Forms” Quick Link or by going to the Human Resources Property & Liability webpage through the intranet or the internet.

Supervisors are responsible for ensuring that all appropriate reports are immediately completed, collected, and submitted to Human Resources by either attaching the reports to an email or sending the hard copies through inter-office mail immediately following an incident.

County Fixed Assets

Refer to: Fixed Asset Management Procedure LC-37

Lake County Property (item) - If an item has a blue Lake County Property sticker and is damaged beyond repair or stolen and considered a total loss, the item must be reported to the Fixed Asset Section of the Procurement Services Division.

Ed Luning, Jr.
Fixed Asset / Surplus Manager
eluning@lakecountyfl.gov
(352) 343-9747

If the item will need to be removed from the Lake County Inventory system, an Asset Status Change Form with required documentation and Board approval may be required.

Safety Program

Safety Program Links

There is no job that cannot be performed safely!

Why a SAFETY Program?  Because all employees need to know what is specifically required to perform their job safely, supervisors need the tools and guidance necessary to manage a safe and productive workplace and management must continually protect Lake County’s greatest asset -- the workforce.

A safety program consists of a set of written documents that describe Lake County’s safety policies, procedures and responsibilities. The program is designed to bring structure and consistency to the County’s accident prevention efforts; however, just because a safety program is written doesn't mean it is always followed. Safety training for all employees will ensure the program’s effectiveness. The safety program will consist of several key elements:

Lake County Safety Policy - This is a simple statement emphasizing the importance of safety and employee well being, which is of high priority and is supported by upper management.

Responsibilities of Management, Supervisors, and Employees - Safety responsibilities, at every level of the County, must be clearly defined in writing and relayed through training, so everyone has a fair and equal chance to live up to what is expected of them.

Safety Rules - Safe work procedures are established for the safety of each individual and all co-workers. These rules, which are additional "conditions of employment,” can prevent accidents during the work day, but employees and employers often tend to forget them unless they are enforced.

Corrective Action Policy - When any individual fails to follow established safety rules, the entire team may be at risk. When rules are ignored by many, the idea of consistent safe-work practices "goes down the tube." The progressive Corrective Action Policy defines how safety rules will be enforced fairly and consistently.

Specific Written Programs – Safety practices must be controlled through specific written programs and additional employee training such as Office Safety, Ladder Safety, Lock out /Tag out, Hearing Conservation Program, Bloodborne Pathogens Program, Hazardous Materials, etc. Clearly defined and enforced polices and procedures are necessary to prevent exposures, fatalities or serious injuries.

Safety Meetings - Responsibilities and safety procedures are rarely followed by everyone without an occasional reminder. Like the vaccinations we received as children, we all need booster shots for a good "take." Most work areas have a variety of safety topics to discuss, and safety meetings provide this opportunity. Safety meetings should be documented.  Remember, though, you don’t need to wait for a safety meeting to correct a potentially hazardous situation.

In order for a safety program to be effective, everyone must understand what is expected of them and safety must be an ongoing and essential part of everyone’s work day. This means that everyone must have an occasional reminder of what accident prevention is all about. Safety is a teamwork effort, and everyone plays an important part!

Workers' Compensation

Lake County has a duty to provide employees with procedures for reporting and obtaining medical treatment for on-the-job injuries and/or illnesses.

Supervisors should provide a print out of this specific information to the employee seeking medical attention for an on-the-job injury and/or illness.

If a Lake County employee has an on-the-job injury or illness, the following steps should be taken:

A. Emergency Medical Treatment:

  1. The employee (or employee witness) will notify the supervisor as soon as possible if the injury/illness requires emergency medical treatment and is considered life-threatening.

  2. In the event of a life-threatening injuries or illnesses, someone should call 911 immediately. Employees with life-threatening injuries or illnesses should be transported to an urgent care facility/hospital by ambulance. If unsure whether a medical condition is a life-threatening emergency, 911 should be called.

    Examples of life-threatening injuries or illness include, but are not limited to:

    1. Unconsciousness
    2. Broken bones
    3. Sudden dizziness or difficulty seeing
    4. Severe abdominal pain
    5. Trauma or injury to the head
    6. Partial or total amputation of a limb or extremity
    7. Persistent pain or discomfort in the chest or arms
    8. Not breathing or having trouble breathing
    9. No signs or lack of circulation
    10. Severe bleeding
    11. Seizures that are unusual, prolonged or multiple, last more than 5 minutes, result in injury or occur in someone who is pregnant or diabetic
    12. Drug overdose
    13. Eye injuries
    14. Gunshot, knife or other weapons wound
    15. Accidents such as falls or involving motor vehicles
    16. High fever (greater than 101°F) with a severe headache and a stiff neck


  3. If possible, the supervisor will provide two (2) copies of a First Report of Injury or Illness to the employee and/or ambulance crew to present to the urgent care facility/hospital and pharmacy, if necessary. (Refer to Section C – Lake County Workers’ Compensation Reports/Forms.)

    When possible, supervisors are responsible to ensure that all reports are provided to employee(s) and witness(es), completed, collected, and submitted as a complete packet (First Report of Injury or Illness, Injury/Illness Report – Supervisor Investigation, Injury/Illness Report – Employee Statement, and if needed a Incident Report – Witness Statement) to the Human Resources Department immediately following an incident. Reports can be forwarded to Ascension Benefits & Insurance Solutions and the Human Resources Department by either attaching the reports to an email or sending the hard copies through inter-office mail.

  4. Print the Pharmacy Program Letter of Intent: After filling out the top portion of the form, please have the employee present this Pharmacy Program Letter of Intent to a local pharmacy for workers’ compensation-related prescriptions. Participating pharmacies can be verified by calling Service First Medical on their toll-free line at 844-346-4500.
  5. As soon as possible following the emergency treatment, the employee must go to the authorized Workers' Compensation Healthcare Provider (Centra Care) as required for continued Workers' Compensation coverage. The employee must provide the Healthcare Provider with a copy of the completed First Report of Injury or Illness form, which serves as authorization for treatment.
  6. One-Time Change: The injured worker is eligible for a one-time change in physician during the life of the claim. Upon written receipt by the nurse case manager or adjuster of the injured worker’s one-time change request, a list of at least three physicians will be provided to the injured worker within the provider network. The chosen physician will not be professionally affiliated with the current treating physician. Once the provider is chosen, authorization will be given to the patient within 5 days after receipt of the written request.

    Second Opinion: The injured worker may no longer request a second opinion from another physician of the same specialty. The employee is entitled to one Independent Medical Evaluation (IME) per accident and not one IME per specialty. All IME’s will be scheduled according to Florida Workers’ Compensation statutes. The employer/carrier will pay for the IME if the physician is within the Rockport Network. If the IME physician is not within the Rockport Network, then payment for services will be paid in accordance to Florida Statue 440.13(5).

B.  Non-Emergency Medical Treatment:

  1. If the injury/illness does not require emergency medical treatment and the injury/illness is not considered life threatening, the employee will notify the supervisor immediately. (If unsure whether a medical condition is a life-threatening emergency, 911 should be called.)

  2. The supervisor will provide two (2) copies of the First Report of Injury or Illness to the employee to present to the Healthcare Provider and Pharmacy, if needed. (Refer to Section C – Lake County Workers’ Compensation Reports/Forms.)

    Supervisors are responsible to ensure all reports are provided to employee(s) and witness(es), completed, collected, and submitted as a complete packet (First Report of Injury or Illness, Injury/Illness Report – Supervisor Investigation, Injury/Illness Report – Employee Statement, and if needed a Incident Report – Witness Statement) to the Human Resources Department immediately following an incident. Reports can be forwarded to Ascension Benefits & Insurance Solutions and the Human Resources Department by either attaching the reports to an email or sending the hard copies through inter-office mail or hand delivery.

  3. Print the Pharmacy Program Letter of Intent: After filling out the top portion of the form, employer should retain a copy for your records – attach to First Report of Injury. Employee should present the Pharmacy Program Letter of Intent, notice of injury, and injury-related prescription scripts to any authorized pharmacy provider. Participating pharmacies can be verified by calling Service First Medical on their toll-free line at 844-346-4500.
  4. The employee should use the authorized Healthcare Provider for non-emergency medical treatment.

    Centra Care - Mount Dora
    19015 U.S. Highway 441
    Mount Dora, FL 32757
    Main: (352) 383-3484, Fax: (352) 735-0517
    Mon-Fri 8:00 AM to 8:00 PM
    Sat-Sun 8:00 AM to 5:00 PM

    Centra Care - Clermont
    15701 State Road 50, Suite 101
    Clermont, FL 34711
    Main: (352) 394-7757, Fax: (407) 200-2584
    Mon-Fri 8:00 AM to 8:00 PM
    Sat-Sun 8:00 AM to 5:00 PM

    Leesburg Location
    1103 N. 14th Street
    Leesburg, FL 34748
    Main: (352) 314-2328, Fax: (352) 314-3058
    Mon-Fri 8 AM - 8 PM
    Sat-Sun 8 AM - 5 PM

    US HealthWorks
    210 South Lake St
    Leesburg, FL 34748
    Main: (352) 314-9300, Fax: (352) 787-4977
    Mon-Fri 7:30 AM to 5:00 PM
    Sat-Sun Closed



  5. If the injury/illness occurs after the Healthcare Provider’s hours listed above, the employee should obtain medical treatment at the nearest Urgent Care Facility (e.g., hospital). As soon as possible after treatment, the employee must go to the authorized Workers’ Compensation Healthcare Provider as required for continued Workers’ Compensation treatment.

    Examples of illnesses/injuries that may not be life-threatening include, but are not limited to:

    1. Rashes
    2. Upper respiratory infections
    3. Sore throats
    4. Earaches
    5. Headaches
    6. Abrasions
    7. Lacerations
    8. Flu like symptoms
    9. Back pain
    10. Sprains
    11. Minor fracture

    Remember: If you are seeking medical attention from an on-the-job injury or illness after Centra Care’s normal hours, inform the hospital that the injury or illness is an on-the-job injury or illness. If the hospital is not informed, they will assume it did not happen on-the-job and will forward you the bill. Please use the Ascension Benefits & Insurance Solutions e-mail or call Ascension Benefits & Insurance Solutions (800) 431-2221 ext. 8611 for questions or concerns regarding Workers Compensation claims. Also, if the Workers’ Compensation doctor prescribes medication, make sure you have an extra copy of the First Report of Injury or Illness form for the pharmacy.

  6. One-Time Change: The injured worker is eligible for a one-time change in physician during the life of the claim. Upon written receipt by the nurse case manager or adjuster of the injured worker’s one-time change request, a list of at least three physicians will be provided to the injured worker within the provider network. The chosen physician will not be professionally affiliated with the current treating physician. Once the provider is chosen, authorization will be given to the patient within 5 days after receipt of the written request.

    Second Opinion: The injured worker may no longer request a second opinion from another physician of the same specialty. The employee is entitled to one Independent Medical Evaluation (IME) per accident and not one IME per specialty. All IME’s will be scheduled according to Florida Workers’ Compensation statutes. The employer/carrier will pay for the IME if the physician is within the Rockport Network. If the IME physician is not within the Rockport Network, then payment for services will be paid in accordance to Florida Statue 440.13(5).

C. Workers’ Compensation Reports/Forms:

Supervisors are responsible to ensure all reports are provided to employee(s) and witness(es), completed, collected, and submitted as a complete packet (First Report of Injury or Illness, Injury/Illness Report – Supervisor Investigation, Injury/Illness Report – Employee Statement, and if needed a Incident Report – Witness Statement) to the Human Resources Department immediately following an incident. Reports can be forwarded to Ascension Benefits & Insurance Solutions and the Human Resources Department by either attaching the reports to an email or sending the hard copies through inter-office mail or hand delivery.

The Workers’ Compensation Reports can also be obtained through the "Forms" Quick Link.

The First Report of Injury or Illness and the First Report of Injury or Illness (Report Only) Workers’ Compensation reports have been updated to a Word format. The report now has shaded areas to indicate sections employees should fill out, which should also make it easier to complete and save the reports.

In addition, there is also now an Ascension Benefits & Insurance Solutions e-mail distribution list to use if you cannot fax the report. Click Ascension Benefits & Insurance Solutions for the distribution list. This list can also be found on the Global Address List on Microsoft Outlook.

  1. Required: First Report of Injury or Illness
    1. Supervisor and employee must complete the First Report immediately (or as soon as possible, if an emergency situation) after an injury/illness is reported.
    2. Supervisor and employee must complete the report and make two copies. (One for the Health Care Provider and one for the pharmacy if needed.)
    3. The employee presents the copy of the report to Urgent Care Facility or Healthcare Provider. This report serves as authorization for treatment.
    4. Print the Pharmacy Program Letter of Intent: After filling out the top portion of the form, give to injured worker before leaving for treatment. Employer should retain a copy for your records – attach to First Report of Injury. Employee should present the Pharmacy Program Letter of Intent, notice of injury, and injury-related prescription scripts to any authorized pharmacy provider. Participating pharmacies can be verified by calling Service First Medical on their toll-free line at 844-346-4500.
    5. Supervisor must fax or e-mail (Ascension Benefits & Insurance Solutions) the report to Ascension Benefits & Insurance Solutions, Attn: Barbara Dawson at (772) 220-1637.
    6. The completed report shall be attached to an email or mailed through interoffice mail or hand delivered to the Human Resources Department, Admin. Building, Room 430.

  2. Required if Report Only: First Report of Injury or Illness (Report Only)
    1. Supervisor and employee must complete the First Report of Injury or Illness (Report Only) immediately after an injury/illness is reported.
    2. Supervisor and employee must complete the report.
    3. Employee elects not to have medical treatment.
    4. Supervisor must fax or e-mail (Ascension Benefits & Insurance Solutions) the report to Ascension Benefits & Insurance Solutions, Attn: Barbara Dawson at (772) 220-1637.
    5. The completed report shall be attached to an email or mailed through interoffice mail or hand delivered Department to the of Human Resources, Admin. Building, Room 430.

  3. Required Lake County Injury/Illness Reports/Forms
    Supervisor, employee, and witness must complete the respective report immediately after an injury/illness occurs and/or is reported.

    The completed report shall be attached to an email or mailed through interoffice mail or hand delivered to the Human Resources Department, Admin. Building, Room 430.

    1. Required: Supervisor Investigation
    2. Required: Employee Statement
    3. Required if Witness(es): Witness Statement

  4. Ascension Benefits & Insurance Solutions Grievance Policy and Procedure
 
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