Posting Number: 19-03-15-2189
Pay Grade: 170
Minimum Salary: $12.57/hour
Public Safety Support
Closing Date: Open Until Filled
Answers and processes telephone and other requests for emergency assistance in keeping with critical time parameters. Obtains basic information from caller and from ANI /ALI and 911 system screens; enters all relevant information received accurately into CAD system.
High school graduate or equivalent, obtain Florida 9-1-1 Public Safety Telecommunicator certification within twelve months of hire, Obtain IAEMD Advanced Priority Dispatch certification within six months of hire, obtain IAEFD Advanced Priority Dispatch certification within six months of hire, ability to type at least 35 words per minute. Skill in typing / keyboarding and in using 10 key keypad, obtain CPR Certification within six months of hire, ability to operate the telecommunications phone and two-way radio systems. Ability to use TTY/TDD system, ability to use EMD/EFD system, ability to use CAD system. Ability to communicate effectively verbally and in writing. Ability to transcribe verbal information and provide verbal instructions by telephone and radio, ability to deal calmly and tactfully with callers, ability to read a map and locate vehicles and locations on the map.
Printable Job Application
While we highly recommend that potential applicants use our online Job Application Builder, we also have a printable version of our job application available for download.
You can print this application out, fill it in and then return it by faxing or mailing to the Office of Human Resources & Risk Management. To download our printable job application please go here.
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